Carlisle Computer Repairs Ltd
Company Number: 16353724
Registered Address: Flat 4 Gallery House Tannery Road, Harraby Green Business Park, Carlisle, United Kingdom, CA1 2SS, Carlisle, England
Legal Notices
1. Terms and Conditions
1.1 Scope of Services
Carlisle Computer Repairs Ltd provides professional IT services including computer, laptop, tablet, and mobile repairs, hardware upgrades, software troubleshooting, network setup, EPOS and ERP support, and commercial system maintenance.
1.2 Quotations and Estimates
All estimates are based on the information provided at the time of enquiry. Additional work, unforeseen technical issues, or changes in project scope may result in revised costs. Quotes remain valid for 30 days unless otherwise stated.
1.3 Scheduling and Site Access
Clients must provide necessary access to devices, systems, and premises. Delays caused by restricted access, missing information, or safety hazards may affect delivery timelines.
1.4 Payment Terms
Invoices are issued according to agreed milestones or upon service completion. Payment is due within 14 days unless otherwise agreed. Late payments may incur statutory interest and recovery fees.
1.5 Liability and Warranty
We warrant that all services are performed to a professional standard. Warranty covers repairs and installations completed by Carlisle Computer Repairs Ltd for 12 months, excluding misuse, modifications, or third-party interference. Liability is limited to repair, replacement, or re-performance of services.
1.6 Governing Law
These terms are governed by the laws of England and Wales, with any disputes subject to the jurisdiction of English courts.
2. Privacy Policy & Data Protection
2.1 Data Collection
We collect personal and business information necessary to deliver our services, including names, addresses, contact details, device information, and technical requirements.
2.2 Data Usage
Information is used solely for service provision, invoicing, communication, and system maintenance. We do not sell or share data except where necessary to provide our services, including authorised subcontractors and cloud providers.
2.3 GDPR Compliance
Carlisle Computer Repairs Ltd is fully compliant with the General Data Protection Regulation (GDPR). Clients may request access, correction, or deletion of personal data by contacting us directly.
2.4 ICO Registration
Our data processing activities are registered with the Information Commissioner’s Office (ICO). Records are maintained in accordance with UK data protection law and best practices.
2.5 ISO Standards
We adhere to ISO/IEC 27001 standards for information security management, ensuring confidentiality, integrity, and availability of all client data.
2.6 Data Retention
Information is retained only for as long as necessary to provide services, comply with legal obligations, and maintain records.
3. Cookies Policy
3.1 Use of Cookies
Our website uses cookies to improve navigation, monitor performance, and enhance user experience. Cookies do not collect sensitive personal data.
3.2 Types of Cookies
- Essential Cookies: Required for basic website functionality.
- Performance Cookies: Collect anonymous usage data to improve the site.
- Functional Cookies: Remember user preferences and settings.
- Analytics Cookies: Track interaction and performance metrics to enhance services.
3.3 Managing Cookies
Users may control or disable cookies through browser settings. Some site features may not work if cookies are disabled.
4. Updates to Legal Notices
Carlisle Computer Repairs Ltd reserves the right to update Terms, Privacy, and Cookies policies at any time. All revisions will be published on this page with the date of update.
5. Contact Information
For legal, data protection, or service enquiries:
Carlisle Computer Repairs Ltd
Gallery House Tannery Road, Harraby Green Business Park, Carlisle, United Kingdom, CA1 2SS
Company Number: 16353724
Email: info@rolandsrepairsltd.co.uk